You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our delivery desk. In such a case we will refund any payments already made by you for the order.
If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
This entitles all our members to return the product only at the time of delivery, if due to some reason they are not satisfied with the quality or freshness of the product due to manufacturing defect or transportation package damages.
We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.
In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by M/s Jai Sai Aromaa Remedy Centre for redelivery shall be claimed from you.
For any cancellation or refund related queries, please contact our helpdesk:
